Domain does not work with "www"

If you cannot access your site using your domain without “www”. (Example.com) but with "www." it won't load, most likely you need to check your DNS zone settings to see if you have an “A” record for the “www” entry of your domain. The "A" record must point to the same IP as the default primary domain. The IP address also appears in the "Your Account Information" section. You can customize the CNAME record: "www IN CNAME yourdomain.com".

Go to Control Panel - DNS Zone Editor and specify the "A" record for "www". It should be like:

www IN A xxx.xxx.xxx.xxx (where xxx is your account IP address)

Or you can specify a CNAME record:

www IN CNAME yourdomain.com.

  • 145 Users Found This Useful
Was this answer helpful?

Related Articles

Got an error about an outdated MySQL version?

When connecting the site to the database, an error occurred telling us that the MySQL version is...

How do I turn off short open tags?

To disable short opening tags, you need to add the following code to your .htaccess file:...

I can see the old site content after uploading new files

Most likely, your browser keeps old copies in the cache for fast loading of your site. You need...

I am getting access error when importing database via phpMyAdmin

If an access error is displayed when you try to import a MySQL database backup via phpMyAdmin, it...

Help with my template

Unfortunately, we are not engaged in website creation services. If you cannot solve the problem...